Bad Visa's Privacy Policy

Bad visa (badvisa.bet) treats the privacy of your personal information as its top priority. This Privacy Policy explains what data bad visa collects, how it is used, and the steps we take to keep your information secure.

By using the bad visa website or mobile app, you agree to this Privacy Policy. This policy has been prepared in compliance with applicable laws in Bangladesh and international data protection standards. As a licensed online gaming platform, bad visa considers earning and maintaining user trust its highest priority.

This Privacy Policy is an integral part of bad visa's Terms and Conditions. We strongly encourage you to read it carefully before using the platform.

Bad visa collects user data through various means. Only information that is necessary to provide our services is collected — no unnecessary personal data is ever gathered.

Information Provided Directly

The information you provide during registration and account use includes:

Automatically Collected Data

The following information is collected automatically while using the bad visa platform:

• IP Address & Device Information
• Browser type and operating system
• Time spent on the platform and usage patterns
• Login and logout times
• Betting history and transaction records
• Cookies & Session Data

Bad visa uses the data it collects solely for specific purposes. Your information is never sold to third parties for advertising.

To Provide Our Services

• To create and manage your account.
• To process deposits and withdrawals.
• To provide uninterrupted betting and gaming services.
• To manage customer support.
• To ensure bonuses and rewards are distributed correctly.

For Security & Legal Requirements

• For KYC verification and age confirmation.
• To prevent fraud and money laundering.
• To meet regulatory requirements.
• To keep your account secure.

To get in touch

• To notify you of important account updates.
• To inform you about new offers and promotions (with your consent only).
• To respond to support tickets.
• To notify you of changes to our Terms & Conditions.

Bad visa does not share your personal data with third parties — except in the following limited and specific circumstances:

Payment Providers

Only the necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions. Each of these providers operates under their own privacy policy.

Legal Obligations

If required by legal order from Bangladeshi government authorities or international regulatory bodies, bad visa is obligated to provide the necessary information. In such cases, only the minimum required data is ever disclosed.

Technology Service Providers

Bad visa uses a number of trusted technology providers to keep the platform running — including cloud hosting and cybersecurity services. These providers operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.

Bad visa retains your data only for as long as necessary. Some data is kept for a defined period while your account is active and after it has been closed.

Retention Period

• Account Information: For the duration your account is active, and for 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Customer Support Records: 3 years.
• Cookies & Session Data: At end of session or up to 1 year, whichever comes first.

Once the retention period expires, data is securely deleted or anonymized. Certain data may need to be kept longer due to legal obligations.

Bad visa uses industry-leading technology to keep your data secure. Our security team monitors systems 24/7.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Regular Audits: Regular audits conducted by third-party security experts.
• Data Masking: Sensitive information is displayed in masked format.
• Access Control: Staff can only access data that is strictly necessary for their role.

Bad visa uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type

You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

Bad visa believes you should have full control over your personal data. To that end, we guarantee the following rights:

• Right to Access: You can find out exactly what data bad visa holds about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Marketing Opt-Out: You can opt out of promotional communications.
• Right to Complain: You have the right to file a complaint in the event of a data protection breach.

To exercise any of these rights support@badvisa.betSend us an email. bad visa typically responds within 30 business days.

Bad visa's services are intended solely for users aged 18 and above. If anyone under 18 registers — whether intentionally or not — their account will be closed and all collected data will be deleted as soon as it is identified.

If you are aware that a minor has registered an account on bad visa, please contact us immediately at support@badvisa.betto let us know. Parents and guardians should regularly monitor their children's device activity.

Bad visa may update this Privacy Policy as needed. For any significant changes, a notice will be posted on the website and sent to your registered email.

The "Last Updated" date at the top of this policy always reflects the most recent changes. Continuing to use the platform after any update constitutes your acceptance of the revised policy. We recommend checking this page regularly.

For any questions, complaints, or requests regarding the Privacy Policy, please contact bad visa's dedicated privacy team.

When submitting a request to delete or access your data, please email us from the address registered to your account — this helps verify your identity and ensures a faster response.